“The managers always step in to help when needed.”
At least once per year, I try to meet with each person of my staff during work. During these meetings, we discuss things going well within the company and things that can be done better. I always make sure that they know that they can discuss anything and anyone that concerns them so that we can improve the operation of the company.
This year, one of the phrases I repeatedly heard was some variation of:
“I like that the managers always step to help when they are needed.”
What causes so many to mention this and why is this such a big deal? Isn’t it natural to see a team member in need and try to help them out?
Maybe this is not as common as I thought.
Digging into the trenches with whomever you are leading automatically credits you respect and credibility.
Respect: By helping your employees with their work, you show that you can take the work you dish out. Whether you like it or not, many people act based on the example set before them- especially when they are unfamiliar with the task. So, by doing this, you are not only saying that you aren’t too “important” for that type of work but that you are qualified and that that is the way in which the job should be accomplished.
Credibility: By completing (or helping to complete ) a task, you show others that you are capable of doing their job which eliminates some of the questions that others may have about your leadership.
How do I begin?
It is simple. Just do it! Whenever you see a need, try to partner up with a staff member before ditching it all on them. Although delegation is important, it is also important for everyone to recognize that when it comes to your mission, everyone must chip in even if it is not in the job description.
So, let me leave you with this thought:
Being a leader is not about telling other what to do. It is organizing, enabling, encouraging, and helping a group of people to work towards a common goal for a common good.
As always, I love to hear your questions and thoughts! What do you think defines a good leader?